Leaving PollenTree

Account Closure Instructions

You can close your PollenTree account at any time.

Please do all of the following:

Email Request

1. Email us at - [email protected]

 

2. Write Remove in the message subject

 

3. Please ensure you email us from the address you use on PollenTree. We are unable to accept anything else.

 

Or, you can use our Contact Form to request removal.

Processing Time

Our automated system will take care of the rest - please allow up to 48 hours for your account to be deleted.

PollenTree Paid Subscribers

Please remember - if you have a current paid subscription for PollenTree you will still need to cancel this separately with PayPal - go to the Subscription section on your My PollenTree page and follow the instructions there.

Right To Be Forgotten

We comply with the "right to be forgotten" - this means all your details are removed - unlike other sites:

  • we do not retain your data
  • we do not sell your data
  • we do not trade your data

 

Obviously, we would love you to stay, but we understand that some people leave because PollenTree has worked and their search is over.

Come Back To Us

You can rejoin at any time - Join

Need Help?

If you have any questions or concerns about account closure, please contact our support team at [email protected].